Service Interruption - Shared/Reseller Hosting Server
Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 20, 2026 - 14:02 AEDT
Identified - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.

Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.

This issue may impact sending and receiving of emails.

Affected servers:

rs00021.pa.smartservers.com.au
rs00022.pa.smartservers.com.au
rs00023.pa.smartservers.com.au
rs00024.pa.smartservers.com.au
ph00001.pa.smartservers.com.au
ph00002.pa.smartservers.com.au
ph00003.pa.smartservers.com.au
ph00004.pa.smartservers.com.au
ph00005.pa.smartservers.com.au
ph00006.pa.smartservers.com.au
ph00007.pa.smartservers.com.au
ph00008.pa.smartservers.com.au
ph00009.pa.smartservers.com.au
ph00010.pa.smartservers.com.au
sh00033.pa.smartservers.com.au
sh00034.pa.smartservers.com.au
sh00035.pa.smartservers.com.au
sh00036.pa.smartservers.com.au
sh00037.pa.smartservers.com.au

We will continue to provide updates as more information becomes available.
Mar 20, 2026 - 13:29 AEDT
Service Interruption - Shared/Reseller Hosting Server
Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.

Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 18, 2026 - 21:34 AEDT
Investigating - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.

Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.

This issue may impact sending and receiving of emails.

Affected servers:

vmcp01.web-servers.com.au (sh00001.pa.smartservers.com.au)
vmcp02.web-servers.com.au (sh00002.pa.smartservers.com.au)
vmcp03.web-servers.com.au (sh00003.pa.smartservers.com.au)
vmcp04.web-servers.com.au (sh00004.pa.smartservers.com.au)
vmcp08.web-servers.com.au (sh00005.pa.smartservers.com.au)
vmcp06.web-servers.com.au (sh00006.pa.smartservers.com.au)
vmcp05.web-servers.com.au (sh00007.pa.smartservers.com.au)
vmcp07.web-servers.com.au (sh00008.pa.smartservers.com.au)
vmcp24.web-servers.com.au (sh00009.pa.smartservers.com.au)
vmcp22.web-servers.com.au (sh00010.pa.smartservers.com.au)
vmcp11.web-servers.com.au (sh00011.pa.smartservers.com.au)
vmcp12.web-servers.com.au (sh00012.pa.smartservers.com.au)
vmcp09.web-servers.com.au (sh00013.pa.smartservers.com.au)
vmcp10.web-servers.com.au (sh00014.pa.smartservers.com.au)
vmcp20.web-servers.com.au (sh00015.pa.smartservers.com.au)
vmcp14.web-servers.com.au (sh00016.pa.smartservers.com.au)
vmcp13.web-servers.com.au (sh00017.pa.smartservers.com.au)
vmcp18.web-servers.com.au (sh00018.pa.smartservers.com.au)
vmcp19.web-servers.com.au (sh00019.pa.smartservers.com.au)
vmcp17.web-servers.com.au (sh00020.pa.smartservers.com.au)
vmcp15.web-servers.com.au (sh00021.pa.smartservers.com.au)
vmcp16.web-servers.com.au (sh00022.pa.smartservers.com.au)
vmcp23.web-servers.com.au (sh00023.pa.smartservers.com.au)
vmcp21.web-servers.com.au (sh00024.pa.smartservers.com.au)
vmres06.web-servers.com.au (rs00001.pa.smartservers.com.au)

We will continue to provide updates as more information becomes available.
Mar 18, 2026 - 16:32 AEDT

About This Site

Welcome to the Panthur status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Economy & Business Web Hosting Operational
Reseller Hosting Operational
Stealth Web Hosting Operational
Network Operational
DNS Cluster (NameServers) - ns*.panthur.com Operational
DNS Cluster (NameServers) ns*.yourdns.com.au Operational
Panthur Website Operational
Panthur Client Area (Members Area) Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 3, 2026

No incidents reported today.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026

No incidents reported.

Mar 26, 2026

No incidents reported.

Mar 25, 2026
Scheduled Maintenance on Shared & Reseller Linux Hosting Servers
Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 AEDT
Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmres24.auserver.com.au rs00024.dp.smartservers.com.au
vmcp86.digitalpacific.com.au sh00107.dp.smartservers.com.au
vmcp11.premium-hosting.com.au ph00011.dp.smartservers.com.au
vmcp35.web-servers.com.au sh00038.pa.smartservers.com.au
vmcp11.stealth-servers.com.au ph00011.pa.smartservers.com.au
vmres20.web-servers.com.au rs00025.pa.smartservers.com.au

Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-24 18:00:00
Mar 24, 17:57 AEDT
Mar 24, 2026
Scheduled Maintenance on Shared & Reseller Linux Hosting Servers
Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 18:00 AEDT
Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmres04.web-servers.com.au rs00002.pa.smartservers.com.au
vmres08.web-servers.com.au rs00003.pa.smartservers.com.au
vmres10.web-servers.com.au rs00004.pa.smartservers.com.au
vmres11.web-servers.com.au rs00005.pa.smartservers.com.au
vmres05.web-servers.com.au rs00006.pa.smartservers.com.au
vmres12.web-servers.com.au rs00007.pa.smartservers.com.au
vmres01.web-servers.com.au rs00008.pa.smartservers.com.au
vmres07.web-servers.com.au rs00009.pa.smartservers.com.au
vmres09.web-servers.com.au rs00010.pa.smartservers.com.au
vmres13.web-servers.com.au rs00011.pa.smartservers.com.au
vmres03.web-servers.com.au rs00012.pa.smartservers.com.au
vmres16.web-servers.com.au rs00013.pa.smartservers.com.au
vmres19.web-servers.com.au rs00014.pa.smartservers.com.au
vmres15.web-servers.com.au rs00015.pa.smartservers.com.au
vmres17.web-servers.com.au rs00016.pa.smartservers.com.au
vmres18.web-servers.com.au rs00017.pa.smartservers.com.au
vmcp27.web-servers.com.au sh00025.pa.smartservers.com.au
vmcp26.web-servers.com.au sh00026.pa.smartservers.com.au
vmcp28.web-servers.com.au sh00027.pa.smartservers.com.au
vmcp25.web-servers.com.au sh00028.pa.smartservers.com.au
vmcp30.web-servers.com.au sh00029.pa.smartservers.com.au
vmcp29.web-servers.com.au sh00030.pa.smartservers.com.au
vmcp31.web-servers.com.au sh00031.pa.smartservers.com.au
vmcp32.web-servers.com.au sh00032.pa.smartservers.com.au
vmres21.web-servers.com.au rs00018.pa.smartservers.com.au
vmres22.web-servers.com.au rs00019.pa.smartservers.com.au
vmres23.web-servers.com.au rs00020.pa.smartservers.com.au
vmsh42.ha-node.net sh00001.cr.smartservers.com.au
vmrs63.ha-node.net rs00014.cr.smartservers.com.au
vmsh01.performance-hosting.com.au ph00001.cr.smartservers.com.au


Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-23 18:00:00
Mar 23, 17:50 AEDT
Mar 23, 2026
Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026
Scheduled Maintenance on Shared & Reseller Linux Hosting Servers
Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 AEDT
Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmres25.web-servers.com.au rs00021.pa.smartservers.com.au
vmres24.web-servers.com.au rs00022.pa.smartservers.com.au
vmres02.web-servers.com.au rs00023.pa.smartservers.com.au
vmres14.web-servers.com.au rs00024.pa.smartservers.com.au
vmcp01.stealth-servers.com.au ph00001.pa.smartservers.com.au
vmcp04.stealth-servers.com.au ph00002.pa.smartservers.com.au
vmcp05.stealth-servers.com.au ph00003.pa.smartservers.com.au
vmcp03.stealth-servers.com.au ph00004.pa.smartservers.com.au
vmcp06.stealth-servers.com.au ph00005.pa.smartservers.com.au
vmcp07.stealth-servers.com.au ph00006.pa.smartservers.com.au
vmcp02.stealth-servers.com.au ph00007.pa.smartservers.com.au
vmcp09.stealth-servers.com.au ph00008.pa.smartservers.com.au
vmcp08.stealth-servers.com.au ph00009.pa.smartservers.com.au
vmcp10.stealth-servers.com.au ph00010.pa.smartservers.com.au
vmcp36.web-servers.com.au sh00033.pa.smartservers.com.au
vmcp38.web-servers.com.au sh00034.pa.smartservers.com.au
vmcp37.web-servers.com.au sh00035.pa.smartservers.com.au
vmcp34.web-servers.com.au sh00036.pa.smartservers.com.au
vmcp33.web-servers.com.au sh00037.pa.smartservers.com.au

Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-19 18:00:00
Mar 19, 17:39 AEDT
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