All Systems Operational
Economy & Business Web Hosting Operational
Reseller Hosting Operational
Stealth Web Hosting Operational
Network Operational
DNS Cluster (NameServers) - ns*.panthur.com Operational
DNS Cluster (NameServers) ns*.yourdns.com.au Operational
Panthur Website Operational
Panthur Client Area (Members Area) Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 22, 2019
Service Interruption - vmres20.web-servers.com.au
Resolved - A MySQL check has been completed on the server, and it is up and running as normal now.
This incident is now resolved.
Feb 22, 11:56 AEDT
Monitoring - We identified that reseller hosting server vmres20.web-servers.com.au become unresponsive.

The server has been rebooted and investigation into the cause of the issue has commenced.
Feb 22, 11:43 AEDT
Feb 21, 2019

No incidents reported.

Feb 20, 2019
Distribution Switch Software Updates (APDCSY1 POP)
Completed - The scheduled maintenance has been completed.
Feb 20, 04:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 02:00 AEDT
Scheduled - To ensure the ongoing stability and security of our network, routine software updates will be applied.

While every effort will be taken to minimise impact to customer traffic, we estimate there could be up to 2 x 2 minute interruptions to traffic flow during this time.
Feb 5, 05:56 AEDT
Server unresponsive vmcp10.web-servers.com.au
Resolved - This incident has been resolved.
Feb 20, 03:30 AEDT
Monitoring - Our system administrators have rebooted the server and are running MySQL check,
Feb 19, 19:46 AEDT
Investigating - Our monitoring has alerted us to an issue with vmcp10.web-servers.com.au. Our system administrators are currently investigating
Feb 19, 19:38 AEDT
[Hazard Notice] Border Router Software Updates (APDCSY1 POP)
Completed - The scheduled maintenance has been completed.
Feb 20, 01:55 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 01:00 AEDT
Scheduled - Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Feb 5, 05:17 AEDT
Feb 18, 2019

No incidents reported.

Feb 17, 2019

No incidents reported.

Feb 16, 2019

No incidents reported.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
[Hazard Notice] Border Router Software Updates (EQSY3 POP)
Completed - The scheduled maintenance has been completed.
Feb 13, 02:25 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 01:01 AEDT
Scheduled - Routine software updates will be applied to one of our border routers. Traffic will be diverted to another border router during the maintenance, no customer impact is expected.
Feb 5, 05:10 AEDT
Feb 12, 2019
Website Maintenance - panthur.com.au
Completed - The scheduled maintenance has been completed.
Feb 12, 23:46 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 23:01 AEDT
Scheduled - Technicians will be performing updates on the Panthur website tonight.

We expect that there may be up to 30 minutes of website downtime during this process. The work will be performed between the hours of 23:00 and 00:00 AEST.

We will provide updates on our progress here during the maintenance
Feb 12, 13:38 AEDT
Scheduled Maintenance - Reseller Hosting - vmres11.web-servers.com.au
Completed - The scheduled maintenance has been completed.
Feb 12, 22:47 AEDT
Verifying - Verification is currently underway for the maintenance items.
Feb 12, 22:44 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 22:36 AEDT
Scheduled - Technicians will be performing maintenance and rebooting the Reseller Hosting server,
vmres11.web-servers.com.au.

We expect that there will be less than 10 minutes of downtime while the server is rebooting during the maintenance window.

We will provide updates on our progress here during the maintenance
Feb 12, 22:32 AEDT
Feb 11, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019

No incidents reported.

Feb 8, 2019
Domain Management Unavailable
Resolved - Domain Management is available again in the Panthur Members Area.
This issue is now resolved.
Feb 8, 18:00 AEDT
Identified - We are currently experiencing issues with domain management through the Panthur Members area.
Domain Management is unavailable while an upstream vendor is working to correct these issues.
Feb 8, 17:09 AEDT
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