All Systems Operational
Economy & Business Web Hosting Operational
Reseller Hosting Operational
Stealth Web Hosting Operational
Network Operational
DNS Cluster (NameServers) - ns*.panthur.com Operational
DNS Cluster (NameServers) ns*.yourdns.com.au Operational
Panthur Website Operational
Panthur Client Area (Members Area) Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 21, 2020
Completed - The scheduled maintenance has been completed.
Feb 21, 23:01 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 21, 22:30 AEDT
Scheduled - Our systems administrators will be performing maintenance on the Shared Hosting Server vmcp03.web-servers.com.au tonight (Friday 21st February 2020) between 22:30 and 23:00 (AEST).

As part of this maintenance, vmcp03.web-servers.com.au will be rebooted.

We expect less than 10 minutes of server downtime during the maintenance window.

We will provide updates on our progress here during the maintenance as needed.
Feb 21, 09:29 AEDT
Completed - The scheduled maintenance has been completed.
Feb 21, 00:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 22:01 AEDT
Scheduled - Our systems administrators will be performing maintenance on some of the Shared Hosting Servers on the night of Thursday 20th February between 22:00 and 00:00 (AEST). As part of this maintenance, the following servers will be updated to MariaDB 10.2:

vmcp01.web-servers.com.au
vmcp02.web-servers.com.au
vmcp03.web-servers.com.au
vmcp09.web-servers.com.au
vmcp18.web-servers.com.au

We expect less than 60 minutes of downtime during the maintenance window.

We will provide updates on our progress here during the maintenance as needed
Feb 20, 13:36 AEDT
Feb 19, 2020
Resolved - This incident has been resolved.
Feb 19, 14:02 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 19, 11:48 AEDT
Investigating - We are currently investigating an issue with our online ticketing system.

This is preventing tickets being submitted through our client area and access to knowledge base articles.

We are working to resolve this with top priority and will provide an update in 60 minutes, or if there is a significant change in the situation.
Feb 19, 10:55 AEDT
Completed - The scheduled maintenance has been completed.
Feb 19, 05:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 19, 01:00 AEDT
Scheduled - The support system will unavailable for several hours while the it is upgraded and historical tickets are migrated to the new system.

Phone support will remain open for urgent issues.
Feb 18, 17:29 AEDT
Feb 18, 2020

No incidents reported.

Feb 17, 2020

No incidents reported.

Feb 16, 2020

No incidents reported.

Feb 15, 2020

No incidents reported.

Feb 14, 2020

No incidents reported.

Feb 13, 2020

No incidents reported.

Feb 12, 2020

No incidents reported.

Feb 11, 2020

No incidents reported.

Feb 10, 2020

No incidents reported.

Feb 9, 2020

No incidents reported.

Feb 8, 2020

No incidents reported.

Feb 7, 2020

No incidents reported.