Panthur Hosting Status

Service Interruption - Shared/Reseller Hosting Server

Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 20, 2026 - 14:02 AEDT

Identified - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.

Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.

This issue may impact sending and receiving of emails.

Affected servers:

rs00021.pa.smartservers.com.au
rs00022.pa.smartservers.com.au
rs00023.pa.smartservers.com.au
rs00024.pa.smartservers.com.au
ph00001.pa.smartservers.com.au
ph00002.pa.smartservers.com.au
ph00003.pa.smartservers.com.au
ph00004.pa.smartservers.com.au
ph00005.pa.smartservers.com.au
ph00006.pa.smartservers.com.au
ph00007.pa.smartservers.com.au
ph00008.pa.smartservers.com.au
ph00009.pa.smartservers.com.au
ph00010.pa.smartservers.com.au
sh00033.pa.smartservers.com.au
sh00034.pa.smartservers.com.au
sh00035.pa.smartservers.com.au
sh00036.pa.smartservers.com.au
sh00037.pa.smartservers.com.au

We will continue to provide updates as more information becomes available.
Mar 20, 2026 - 13:29 AEDT

Service Interruption - Shared/Reseller Hosting Server

Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.

Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 18, 2026 - 21:34 AEDT

Investigating - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.

Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.

This issue may impact sending and receiving of emails.

Affected servers:

vmcp01.web-servers.com.au (sh00001.pa.smartservers.com.au)
vmcp02.web-servers.com.au (sh00002.pa.smartservers.com.au)
vmcp03.web-servers.com.au (sh00003.pa.smartservers.com.au)
vmcp04.web-servers.com.au (sh00004.pa.smartservers.com.au)
vmcp08.web-servers.com.au (sh00005.pa.smartservers.com.au)
vmcp06.web-servers.com.au (sh00006.pa.smartservers.com.au)
vmcp05.web-servers.com.au (sh00007.pa.smartservers.com.au)
vmcp07.web-servers.com.au (sh00008.pa.smartservers.com.au)
vmcp24.web-servers.com.au (sh00009.pa.smartservers.com.au)
vmcp22.web-servers.com.au (sh00010.pa.smartservers.com.au)
vmcp11.web-servers.com.au (sh00011.pa.smartservers.com.au)
vmcp12.web-servers.com.au (sh00012.pa.smartservers.com.au)
vmcp09.web-servers.com.au (sh00013.pa.smartservers.com.au)
vmcp10.web-servers.com.au (sh00014.pa.smartservers.com.au)
vmcp20.web-servers.com.au (sh00015.pa.smartservers.com.au)
vmcp14.web-servers.com.au (sh00016.pa.smartservers.com.au)
vmcp13.web-servers.com.au (sh00017.pa.smartservers.com.au)
vmcp18.web-servers.com.au (sh00018.pa.smartservers.com.au)
vmcp19.web-servers.com.au (sh00019.pa.smartservers.com.au)
vmcp17.web-servers.com.au (sh00020.pa.smartservers.com.au)
vmcp15.web-servers.com.au (sh00021.pa.smartservers.com.au)
vmcp16.web-servers.com.au (sh00022.pa.smartservers.com.au)
vmcp23.web-servers.com.au (sh00023.pa.smartservers.com.au)
vmcp21.web-servers.com.au (sh00024.pa.smartservers.com.au)
vmres06.web-servers.com.au (rs00001.pa.smartservers.com.au)

We will continue to provide updates as more information becomes available.
Mar 18, 2026 - 16:32 AEDT

About This Site

Welcome to the Panthur status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.

Economy & Business Web Hosting Operational

Reseller Hosting Operational

Stealth Web Hosting Operational

Network Operational

DNS Cluster (NameServers) - ns*.panthur.com Operational

DNS Cluster (NameServers) ns*.yourdns.com.au Operational

Panthur Website Operational

Panthur Client Area (Members Area) Operational

Technical Support (Tickets) Operational

Technical Support (Phone) Operational

Email Filtering Cluster Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 25, 2026

Scheduled Maintenance on Shared & Reseller Linux Hosting Servers

Completed - The scheduled maintenance has been completed.
Mar 25, 05:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 18:00 AEDT

Mar 24, 2026

Scheduled Maintenance on Shared & Reseller Linux Hosting Servers

Completed - The scheduled maintenance has been completed.
Mar 24, 05:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 23, 18:00 AEDT

Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmres04.web-servers.com.au rs00002.pa.smartservers.com.au
vmres08.web-servers.com.au rs00003.pa.smartservers.com.au
vmres10.web-servers.com.au rs00004.pa.smartservers.com.au
vmres11.web-servers.com.au rs00005.pa.smartservers.com.au
vmres05.web-servers.com.au rs00006.pa.smartservers.com.au
vmres12.web-servers.com.au rs00007.pa.smartservers.com.au
vmres01.web-servers.com.au rs00008.pa.smartservers.com.au
vmres07.web-servers.com.au rs00009.pa.smartservers.com.au
vmres09.web-servers.com.au rs00010.pa.smartservers.com.au
vmres13.web-servers.com.au rs00011.pa.smartservers.com.au
vmres03.web-servers.com.au rs00012.pa.smartservers.com.au
vmres16.web-servers.com.au rs00013.pa.smartservers.com.au
vmres19.web-servers.com.au rs00014.pa.smartservers.com.au
vmres15.web-servers.com.au rs00015.pa.smartservers.com.au
vmres17.web-servers.com.au rs00016.pa.smartservers.com.au
vmres18.web-servers.com.au rs00017.pa.smartservers.com.au
vmcp27.web-servers.com.au sh00025.pa.smartservers.com.au
vmcp26.web-servers.com.au sh00026.pa.smartservers.com.au
vmcp28.web-servers.com.au sh00027.pa.smartservers.com.au
vmcp25.web-servers.com.au sh00028.pa.smartservers.com.au
vmcp30.web-servers.com.au sh00029.pa.smartservers.com.au
vmcp29.web-servers.com.au sh00030.pa.smartservers.com.au
vmcp31.web-servers.com.au sh00031.pa.smartservers.com.au
vmcp32.web-servers.com.au sh00032.pa.smartservers.com.au
vmres21.web-servers.com.au rs00018.pa.smartservers.com.au
vmres22.web-servers.com.au rs00019.pa.smartservers.com.au
vmres23.web-servers.com.au rs00020.pa.smartservers.com.au
vmsh42.ha-node.net sh00001.cr.smartservers.com.au
vmrs63.ha-node.net rs00014.cr.smartservers.com.au
vmsh01.performance-hosting.com.au ph00001.cr.smartservers.com.au

Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-23 18:00:00
Mar 23, 17:50 AEDT

Mar 23, 2026

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

Scheduled Maintenance on Shared & Reseller Linux Hosting Servers

Completed - The scheduled maintenance has been completed.
Mar 20, 05:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 18:00 AEDT

Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmres25.web-servers.com.au rs00021.pa.smartservers.com.au
vmres24.web-servers.com.au rs00022.pa.smartservers.com.au
vmres02.web-servers.com.au rs00023.pa.smartservers.com.au
vmres14.web-servers.com.au rs00024.pa.smartservers.com.au
vmcp01.stealth-servers.com.au ph00001.pa.smartservers.com.au
vmcp04.stealth-servers.com.au ph00002.pa.smartservers.com.au
vmcp05.stealth-servers.com.au ph00003.pa.smartservers.com.au
vmcp03.stealth-servers.com.au ph00004.pa.smartservers.com.au
vmcp06.stealth-servers.com.au ph00005.pa.smartservers.com.au
vmcp07.stealth-servers.com.au ph00006.pa.smartservers.com.au
vmcp02.stealth-servers.com.au ph00007.pa.smartservers.com.au
vmcp09.stealth-servers.com.au ph00008.pa.smartservers.com.au
vmcp08.stealth-servers.com.au ph00009.pa.smartservers.com.au
vmcp10.stealth-servers.com.au ph00010.pa.smartservers.com.au
vmcp36.web-servers.com.au sh00033.pa.smartservers.com.au
vmcp38.web-servers.com.au sh00034.pa.smartservers.com.au
vmcp37.web-servers.com.au sh00035.pa.smartservers.com.au
vmcp34.web-servers.com.au sh00036.pa.smartservers.com.au
vmcp33.web-servers.com.au sh00037.pa.smartservers.com.au

Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-19 18:00:00
Mar 19, 17:39 AEDT

Mar 19, 2026

Scheduled Maintenance - SpamExperts Mailing Platform

Completed - The scheduled maintenance has been completed.
Mar 19, 22:15 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 20:15 AEDT

Scheduled - We will be performing scheduled maintenance on our SpamExperts Mailing Platform.

During this period, there may be planned disruptions to mail services for customers on the shared hosting environment.

This work is part of our ongoing efforts to enhance the reliability, performance, and overall stability of our infrastructure.

We will continue to post updates here.
Mar 19, 20:14 AEDT

Mar 18, 2026

Scheduled maintenance on our internal infrastructure.

Completed - The scheduled maintenance has been completed.
Mar 18, 21:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 20:00 AEDT

Scheduled - We will be performing scheduled maintenance on our internal infrastructure.

During this period, there will be planned service downtime. Some of our websites and phone systems for Digital Pacific, Pathur, Crucial, and Web24 may be temporarily unavailable while maintenance activities are carried out.

This work is part of our ongoing efforts to enhance the reliability, performance, and overall stability of our infrastructure.
Mar 18, 16:40 AEDT

Scheduled Maintenance for DNS Infra.

Completed - The scheduled maintainence completed.
Mar 18, 20:51 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 13:25 AEDT

Scheduled - Our Systems Administrators will be performing maintenance on the DNS server during this period. As a result, editing DNS functionality from the DNS Manager and control panel will be temporarily unavailable."
Mar 18, 13:21 AEDT

Scheduled Maintenance on Shared & Reseller Linux Hosting Servers

Completed - The scheduled maintenance has been completed.
Mar 18, 06:45 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 19:45 AEDT

Scheduled - As part of our ongoing platform upgrade, we will be conducting scheduled maintenance on the specified Shared & Reseller Linux Hosting servers to enhance infrastructure stability, performance, and overall service reliability.

List of servers:

vmcp09.premium-hosting.com.au ph00009.dp.smartservers.com.au
vmcp10.premium-hosting.com.au ph00010.dp.smartservers.com.au
vmcp01.web-servers.com.au sh00001.pa.smartservers.com.au
vmcp02.web-servers.com.au sh00002.pa.smartservers.com.au
vmcp03.web-servers.com.au sh00003.pa.smartservers.com.au
vmcp04.web-servers.com.au sh00004.pa.smartservers.com.au
vmcp08.web-servers.com.au sh00005.pa.smartservers.com.au
vmcp06.web-servers.com.au sh00006.pa.smartservers.com.au
vmcp05.web-servers.com.au sh00007.pa.smartservers.com.au
vmcp07.web-servers.com.au sh00008.pa.smartservers.com.au
vmcp24.web-servers.com.au sh00009.pa.smartservers.com.au
vmcp22.web-servers.com.au sh00010.pa.smartservers.com.au
vmcp11.web-servers.com.au sh00011.pa.smartservers.com.au
vmcp12.web-servers.com.au sh00012.pa.smartservers.com.au
vmcp09.web-servers.com.au sh00013.pa.smartservers.com.au
vmcp10.web-servers.com.au sh00014.pa.smartservers.com.au
vmcp20.web-servers.com.au sh00015.pa.smartservers.com.au
vmcp14.web-servers.com.au sh00016.pa.smartservers.com.au
vmcp13.web-servers.com.au sh00017.pa.smartservers.com.au
vmcp18.web-servers.com.au sh00018.pa.smartservers.com.au
vmcp19.web-servers.com.au sh00019.pa.smartservers.com.au
vmcp17.web-servers.com.au sh00020.pa.smartservers.com.au
vmcp15.web-servers.com.au sh00021.pa.smartservers.com.au
vmcp16.web-servers.com.au sh00022.pa.smartservers.com.au
vmcp23.web-servers.com.au sh00023.pa.smartservers.com.au
vmcp21.web-servers.com.au sh00024.pa.smartservers.com.au
vmres06.web-servers.com.au rs00001.pa.smartservers.com.au

Server names associated with your services will also be changing. If you use the server name to access emails, for example, you should update the relevant applications to point to the new server.

The home directory for your account may change after the migration. It won't impact website functionality however if you are trying to connect using FTP, we kindly request you to verify the updated home directory from your cPanel.

Maintenance Window: 6 to 8 hours from the scheduled start time.

Expected Impact During the Maintenance Window:

Intermittent website downtime may occur
Temporary maintenance or suspension page may be displayed
cPanel, Webmail, FTP, and SSH access may be temporarily unavailable
Email delivery may experience brief delays
Active sessions or processes may be interrupted

Additional Notes:

No action is required from customers at this time
Services will automatically resume once the maintenance is completed
Our teams will closely monitor the activity to minimize disruption

This maintenance is being carried out to improve long-term uptime, performance, and platform resilience.

We sincerely appreciate your patience and continued support.

Scheduled Start Time: 2026-03-17 18:00:00
Mar 17, 19:44 AEDT

Mar 17, 2026

Scheduled maintenance on our internal infrastructure

Completed - The scheduled maintenance has been completed.
Mar 17, 23:00 AEDT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 20:00 AEDT

Scheduled - We will be performing scheduled maintenance on our internal infrastructure.

During this period, there will be planned service downtime. Some of our websites and ticketing systems for Digital Pacific, Pathur, Crucial, and Web24 may be temporarily unavailable while maintenance activities are carried out.

This work is part of our ongoing efforts to enhance the reliability, performance, and overall stability of our infrastructure.

We will keep posting the update here.
Mar 17, 16:46 AEDT

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

Mar 11, 2026

No incidents reported.