Monitoring - The network issue affecting a subset of our Shared and Reseller Linux Hosting servers has now been resolved. All services, including hosted websites, are functioning normally at this time.
Our senior system administrators and infrastructure teams will continue to closely monitor the environment to ensure service stability.
We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this matter.
May 20, 2026 - 00:34 AEST
Our senior system administrators and infrastructure teams will continue to closely monitor the environment to ensure service stability.
We sincerely apologize for the inconvenience caused and thank you for your patience and understanding throughout this matter.
May 20, 2026 - 00:34 AEST
Investigating - We are currently experiencing a network issue affecting a subset of our Shared and Reseller Linux Hosting servers. Our senior system administrators and infrastructure teams are actively working on the issue with the highest priority.
At present, some hosted websites may not resolve globally. However, cPanel and Webmail access continue to function normally.
We sincerely apologize for the inconvenience caused and would like to assure you that the issue is being closely monitored and addressed on priority. Further updates will be shared as more information becomes available.
May 19, 2026 - 23:45 AEST
At present, some hosted websites may not resolve globally. However, cPanel and Webmail access continue to function normally.
We sincerely apologize for the inconvenience caused and would like to assure you that the issue is being closely monitored and addressed on priority. Further updates will be shared as more information becomes available.
May 19, 2026 - 23:45 AEST
Monitoring - The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability.
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
May 18, 2026 - 21:33 AEST
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
May 18, 2026 - 21:33 AEST
Identified - We have identified another issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it.
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
May 18, 2026 - 16:32 AEST
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
May 18, 2026 - 16:32 AEST
Monitoring - The issue affecting the accessibility of our brand website, along with some impacted services, has now been resolved. Our Engineering Team will continue to closely monitor the situation to ensure ongoing stability.
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
May 18, 2026 - 14:51 AEST
We appreciate your patience and understanding while we worked to address this matter. Please be assured that we will continue to provide updates should any new developments arise.
May 18, 2026 - 14:51 AEST
Identified - We are aware of the issue affecting the accessibility of our brand website, as well as some impacted services, and our Engineering Team is working around the clock to resolve it.
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
May 18, 2026 - 14:07 AEST
Please know that we are doing everything we can to address this matter, and we will provide timely updates as soon as more information becomes available.
May 18, 2026 - 14:07 AEST
Monitoring - The temporary restrictions on WHM, cPanel, and Webmail access have now been removed, and services should be accessible normally. Our senior system admins continue to install new security patch, and monitor the servers in background.
As an additional precaution, SSH and SFTP access (ports 22/2222) remains temporarily restricted while further security validation and patching activities continue.
Workaround for VPS & Dedicated customers:
Access the server terminal via WHM >> Terminal:
These steps are being taken proactively to help safeguard customer environments while additional security updates are reviewed and applied.
Thank you for your patience and understanding.
May 09, 2026 - 03:39 AEST
As an additional precaution, SSH and SFTP access (ports 22/2222) remains temporarily restricted while further security validation and patching activities continue.
Workaround for VPS & Dedicated customers:
Access the server terminal via WHM >> Terminal:
These steps are being taken proactively to help safeguard customer environments while additional security updates are reviewed and applied.
Thank you for your patience and understanding.
May 09, 2026 - 03:39 AEST
Identified - This incident is related to a recently identified security vulnerability in cPanel & WHM login. cPanel would release a new security patch tonight to fix all the identified vulnerabilities and we have planned to install the same on all our servers as soon as released.
Given the nature of this vulnerability, and our immediate priority is to secure data and prevent any impact, we are blocking certain access (WHM/cPanel/Webmail) temporarily, until further notice.
Your email functionality continues to work (IMAP/POP), we request to use email clients to access your emails in the meantime.
We will keep this post updated once we install the patch on respective servers. Thank you for your understanding and support.
May 08, 2026 - 16:59 AEST
Given the nature of this vulnerability, and our immediate priority is to secure data and prevent any impact, we are blocking certain access (WHM/cPanel/Webmail) temporarily, until further notice.
Your email functionality continues to work (IMAP/POP), we request to use email clients to access your emails in the meantime.
We will keep this post updated once we install the patch on respective servers. Thank you for your understanding and support.
May 08, 2026 - 16:59 AEST
Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 20, 2026 - 14:02 AEDT
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 20, 2026 - 14:02 AEDT
Identified - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.
Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.
This issue may impact sending and receiving of emails.
Affected servers:
rs00021.pa.smartservers.com.au
rs00022.pa.smartservers.com.au
rs00023.pa.smartservers.com.au
rs00024.pa.smartservers.com.au
ph00001.pa.smartservers.com.au
ph00002.pa.smartservers.com.au
ph00003.pa.smartservers.com.au
ph00004.pa.smartservers.com.au
ph00005.pa.smartservers.com.au
ph00006.pa.smartservers.com.au
ph00007.pa.smartservers.com.au
ph00008.pa.smartservers.com.au
ph00009.pa.smartservers.com.au
ph00010.pa.smartservers.com.au
sh00033.pa.smartservers.com.au
sh00034.pa.smartservers.com.au
sh00035.pa.smartservers.com.au
sh00036.pa.smartservers.com.au
sh00037.pa.smartservers.com.au
We will continue to provide updates as more information becomes available.
Mar 20, 2026 - 13:29 AEDT
Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.
This issue may impact sending and receiving of emails.
Affected servers:
rs00021.pa.smartservers.com.au
rs00022.pa.smartservers.com.au
rs00023.pa.smartservers.com.au
rs00024.pa.smartservers.com.au
ph00001.pa.smartservers.com.au
ph00002.pa.smartservers.com.au
ph00003.pa.smartservers.com.au
ph00004.pa.smartservers.com.au
ph00005.pa.smartservers.com.au
ph00006.pa.smartservers.com.au
ph00007.pa.smartservers.com.au
ph00008.pa.smartservers.com.au
ph00009.pa.smartservers.com.au
ph00010.pa.smartservers.com.au
sh00033.pa.smartservers.com.au
sh00034.pa.smartservers.com.au
sh00035.pa.smartservers.com.au
sh00036.pa.smartservers.com.au
sh00037.pa.smartservers.com.au
We will continue to provide updates as more information becomes available.
Mar 20, 2026 - 13:29 AEDT
Monitoring - A fix has been successfully implemented, and we are actively monitoring the systems to ensure continued stability.
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 18, 2026 - 21:34 AEDT
Email services should now be functioning normally, and all affected servers are operating as expected.
Mar 18, 2026 - 21:34 AEDT
Investigating - We are aware of an issue currently impacting email services, where customers may be unable to send or receive emails.
Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.
This issue may impact sending and receiving of emails.
Affected servers:
vmcp01.web-servers.com.au (sh00001.pa.smartservers.com.au)
vmcp02.web-servers.com.au (sh00002.pa.smartservers.com.au)
vmcp03.web-servers.com.au (sh00003.pa.smartservers.com.au)
vmcp04.web-servers.com.au (sh00004.pa.smartservers.com.au)
vmcp08.web-servers.com.au (sh00005.pa.smartservers.com.au)
vmcp06.web-servers.com.au (sh00006.pa.smartservers.com.au)
vmcp05.web-servers.com.au (sh00007.pa.smartservers.com.au)
vmcp07.web-servers.com.au (sh00008.pa.smartservers.com.au)
vmcp24.web-servers.com.au (sh00009.pa.smartservers.com.au)
vmcp22.web-servers.com.au (sh00010.pa.smartservers.com.au)
vmcp11.web-servers.com.au (sh00011.pa.smartservers.com.au)
vmcp12.web-servers.com.au (sh00012.pa.smartservers.com.au)
vmcp09.web-servers.com.au (sh00013.pa.smartservers.com.au)
vmcp10.web-servers.com.au (sh00014.pa.smartservers.com.au)
vmcp20.web-servers.com.au (sh00015.pa.smartservers.com.au)
vmcp14.web-servers.com.au (sh00016.pa.smartservers.com.au)
vmcp13.web-servers.com.au (sh00017.pa.smartservers.com.au)
vmcp18.web-servers.com.au (sh00018.pa.smartservers.com.au)
vmcp19.web-servers.com.au (sh00019.pa.smartservers.com.au)
vmcp17.web-servers.com.au (sh00020.pa.smartservers.com.au)
vmcp15.web-servers.com.au (sh00021.pa.smartservers.com.au)
vmcp16.web-servers.com.au (sh00022.pa.smartservers.com.au)
vmcp23.web-servers.com.au (sh00023.pa.smartservers.com.au)
vmcp21.web-servers.com.au (sh00024.pa.smartservers.com.au)
vmres06.web-servers.com.au (rs00001.pa.smartservers.com.au)
We will continue to provide updates as more information becomes available.
Mar 18, 2026 - 16:32 AEDT
Our teams are actively investigating and working to restore normal functionality as quickly as possible. We sincerely apologize for the inconvenience and appreciate your continued patience.
This issue may impact sending and receiving of emails.
Affected servers:
vmcp01.web-servers.com.au (sh00001.pa.smartservers.com.au)
vmcp02.web-servers.com.au (sh00002.pa.smartservers.com.au)
vmcp03.web-servers.com.au (sh00003.pa.smartservers.com.au)
vmcp04.web-servers.com.au (sh00004.pa.smartservers.com.au)
vmcp08.web-servers.com.au (sh00005.pa.smartservers.com.au)
vmcp06.web-servers.com.au (sh00006.pa.smartservers.com.au)
vmcp05.web-servers.com.au (sh00007.pa.smartservers.com.au)
vmcp07.web-servers.com.au (sh00008.pa.smartservers.com.au)
vmcp24.web-servers.com.au (sh00009.pa.smartservers.com.au)
vmcp22.web-servers.com.au (sh00010.pa.smartservers.com.au)
vmcp11.web-servers.com.au (sh00011.pa.smartservers.com.au)
vmcp12.web-servers.com.au (sh00012.pa.smartservers.com.au)
vmcp09.web-servers.com.au (sh00013.pa.smartservers.com.au)
vmcp10.web-servers.com.au (sh00014.pa.smartservers.com.au)
vmcp20.web-servers.com.au (sh00015.pa.smartservers.com.au)
vmcp14.web-servers.com.au (sh00016.pa.smartservers.com.au)
vmcp13.web-servers.com.au (sh00017.pa.smartservers.com.au)
vmcp18.web-servers.com.au (sh00018.pa.smartservers.com.au)
vmcp19.web-servers.com.au (sh00019.pa.smartservers.com.au)
vmcp17.web-servers.com.au (sh00020.pa.smartservers.com.au)
vmcp15.web-servers.com.au (sh00021.pa.smartservers.com.au)
vmcp16.web-servers.com.au (sh00022.pa.smartservers.com.au)
vmcp23.web-servers.com.au (sh00023.pa.smartservers.com.au)
vmcp21.web-servers.com.au (sh00024.pa.smartservers.com.au)
vmres06.web-servers.com.au (rs00001.pa.smartservers.com.au)
We will continue to provide updates as more information becomes available.
Mar 18, 2026 - 16:32 AEDT
About This Site
Welcome to the Panthur status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.
Economy & Business Web Hosting
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Reseller Hosting
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Stealth Web Hosting
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Network
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DNS Cluster (NameServers) - ns*.panthur.com
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DNS Cluster (NameServers) ns*.yourdns.com.au
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Panthur Website
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Panthur Client Area (Members Area)
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Technical Support (Tickets)
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Technical Support (Phone)
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Email Filtering Cluster
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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance