All Systems Operational
Economy & Business Web Hosting   Operational
Reseller Hosting   Operational
Stealth Web Hosting   Operational
Network   Operational
DNS Cluster (NameServers) - ns*.panthur.com   Operational
DNS Cluster (NameServers) ns*.yourdns.com.au   Operational
Panthur Website   Operational
Panthur Client Area (Members Area)   Operational
Technical Support (Tickets)   Operational
Technical Support (Phone)   Operational
Email Filtering Cluster   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Nov 20, 2018

No incidents reported today.

Nov 19, 2018
Resolved - All services have remained stable.
Our engineers will continue to monitor the situation closely.
A post-incident review will be conducted and a postmortem will be provided.
Nov 19, 11:37 AEDT
Monitoring - All services have been restored.
Our engineers will continue to monitor the situation closely.
A post-incident review will be conducted and a postmortem will be provided.
Nov 16, 15:14 AEDT
Update - Our engineers are proceeding to restore services and are continuing to monitor the thermal-stability of the environment. An update on the situation will be provided in 30 minutes or if there is a significant change in the situation.
Nov 16, 14:00 AEDT
Update - The thermal issue at the data-centre has been rectified. Our engineers are monitoring to ensure thermal-stability before they begin to restore services. An update on the situation will be provided in 10 minutes.
Nov 16, 13:44 AEDT
Identified - Our Pyrmont Data Centre is currently experiencing a cooling system incident. Some customer services are being shut down as a precaution to avoid data-loss.
Our teams are working to restore all service as quickly as possible. Your patience is appreciated.

As further information becomes available, we will provide an update here.
Nov 16, 13:07 AEDT
Resolved - This incident has been resolved.
Nov 19, 05:27 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 18, 22:44 AEDT
Investigating - Be advised our internal monitoring has indicated that the mentioned Shared Hosting server is currently down or unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are actively investigating and further updates will follow in the next 60 minutes.
Nov 18, 22:34 AEDT
Nov 17, 2018

No incidents reported.

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018
Resolved - This incident has been resolved.
Nov 13, 09:42 AEDT
Investigating - Be advised our internal monitoring has indicated that the mentioned Shared Hosting server is currently down or unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and further updates will follow in the next 30 minutes.
Nov 13, 08:35 AEDT
Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

No incidents reported.

Nov 8, 2018

No incidents reported.

Nov 7, 2018

No incidents reported.

Nov 6, 2018
Resolved - This incident has been resolved.
Nov 6, 15:49 AEDT
Update - We are continuing to monitor for any further issues.
Nov 6, 14:39 AEDT
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 6, 14:38 AEDT
Investigating - Be advised our internal monitoring has indicated that the mentioned Shared Hosting server is currently down or unavailable.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

We are working to resolve this with top priority and further updates will follow in the next 30 minutes.
Nov 6, 14:30 AEDT