All Systems Operational

About This Site

Welcome to the Panthur status page. This page keeps you up to date with any scheduled or unscheduled maintenance on our network.


COVID-19 Update


Staff work arrangements have been adjusted as part of our Business Continuity Planning for COVID-19. This means all Australian support staff are working remotely and will not be impacted by any further changes or mandates. Our company is exercising measures to ensure there are minimal support and service disruptions.


We continue to provide the same level of customer service and support that you've come to expect from us. However if you have questions or would like to provide feedback, please get in touch with our Support Centre.



Thank you for choosing Panthur

Economy & Business Web Hosting Operational
Reseller Hosting Operational
Stealth Web Hosting Operational
Network Operational
DNS Cluster (NameServers) - ns*.panthur.com Operational
DNS Cluster (NameServers) ns*.yourdns.com.au Operational
Panthur Website Operational
Panthur Client Area (Members Area) Operational
Technical Support (Tickets) Operational
Technical Support (Phone) Operational
Email Filtering Cluster Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 27, 2021

No incidents reported today.

Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021
Completed - The scheduled maintenance has been completed.
Sep 24, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 23:02 AEST
Scheduled - Technicians will be performing maintenance and rebooting the following Shared Hosting server.

- vmcp33.web-servers.com.au

We expect that there will be less than 10 minutes of downtime while the server is rebooted during the maintenance window.

We will provide updates on our progress here during the maintenance.
Sep 24, 10:02 AEST
Completed - The scheduled maintenance has been completed.
Sep 24, 23:30 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 23:02 AEST
Scheduled - Technicians will be performing maintenance and rebooting the following Stealth Web Hosting server:

- vmcp11.stealth-servers.com.au

We expect that there will be less than 10 minutes of downtime while the server is individually rebooted during the maintenance window.

We will provide updates on our progress here during the maintenance
Sep 24, 09:34 AEST
Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Resolved - This incident has been resolved.
Sep 21, 13:54 AEST
Investigating - We are currently investigating some degraded performance on the shared hosting server vmcp18.web-servers.com.au
Sep 21, 13:32 AEST
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021
Completed - The scheduled maintenance has been completed.
Sep 16, 11:06 AEST
Verifying - All the servers have now been powered up and we are currently running a sanity check across the servers.
Sep 15, 21:28 AEST
Update - Network configuration and sanity checks on the servers is still ongoing as we are bringing the servers online.
Sep 15, 18:18 AEST
Update - The backup servers are being racked and powered up one by one. Once the server is online we will be performing some network reconfiguration and sanity checks.
Sep 15, 10:40 AEST
Update - The servers have reached Equinix ME2 and are currently being unpacked and moved to their new location.
Sep 15, 09:34 AEST
Update - The backup servers have been packed and loaded up for transportation to Equinix ME2.
The servers are expected to reach Equinix ME2 around 7 am tomorrow.
Sep 14, 18:20 AEST
Update - The backup servers are currently going in to maintenance mode to safely shut them down.
Sep 14, 09:20 AEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 09:00 AEST
Scheduled - As part of our ongoing commitment to ensure all of our services are operating and maintained to our standards, we will be migrating some of our backup servers to the new, state of the art Equinix ME2 Data Centre. Servers are being relocated to ensure continued geographic separation of backups from production workloads.

Note: This maintenance will not cause downtime to your production environments/workloads. Please be aware that during this maintenance backups will not be taken for your service and the backup servers will be inaccessible.

As such, we advise against making any major changes to your infrastructure as recovery will not be possible until the servers are back online. If you have any planned changes scheduled, we recommend that you make local backups at your discretion.

This migration will commence at 09:00 am AEST, and is estimated to take up to 24-36 hours to complete. Extended downtime is expected as the servers are being physically moved; however, our teams will always endeavour to minimise any downtime during the process.

This maintenance affects backup servers for the following platforms:
* Shared Hosting
* Reseller Hosting
* Stealth Hosting
Sep 6, 12:11 AEST
Sep 15, 2021
Sep 14, 2021
Sep 13, 2021

No incidents reported.