Service Interruption - Shared/Reseller Hosting Server

Incident Report for Panthur Hosting

Resolved

All affected servers are up and running normally now
Sites up and running
Posted Sep 24, 2025 - 22:41 AEST

Update

The restoration of vmcp12.web-servers.com.au completed successfully
All affected servers are up and running normally now
Sites up and running
Posted Sep 24, 2025 - 22:40 AEST

Update

The restoration of vmcp12.web-servers.com.au is still in progress, will keep you updated with the status.
Posted Sep 24, 2025 - 21:50 AEST

Update

The restoration of server vmres25.web-servers.com.au has been completed successfully. All services on the server have resumed and are functioning normally.

Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 24, 2025 - 04:46 AEST

Update

The restoration of server vmcp04.stealth-servers.com.au, vmres20.web-servers.com.au and vmres03.web-servers.com.au has been completed successfully. All services on the server have resumed and are functioning normally.

Restoration of the other servers is still in progress. We will keep you updated on their status.
Posted Sep 24, 2025 - 02:12 AEST

Update

Restoration of affected services are still in progress. We appreciate your patience and will provide further updates as soon as more information is available.
Posted Sep 23, 2025 - 12:03 AEST

Update

Our team is currently working on restoring the affected services. We appreciate your patience and will provide further updates as soon as more information is available.
Posted Sep 22, 2025 - 13:59 AEST

Identified

We are aware of an issue that is preventing some customers from viewing their websites or accessing account manager.

Our teams are engaged and working to ensure a prompt resolution. We apologize, and appreciate your patience while we work on this issue.

This may be impacting access to your website, email services, ftp services and access to the cPanel control panel.

Following servers are affected:

vmcp04.stealth-servers.com.au
vmcp12.web-servers.com.au
vmres03.web-servers.com.au
vmres20.web-servers.com.au
vmres25.web-servers.com.au
Posted Sep 22, 2025 - 11:25 AEST
This incident affected: Economy & Business Web Hosting and Reseller Hosting.